Terms of service

OVERVIEW

Welcome to Scrollipen!

The terms “we”, “us” and “our” refer to Scrollipen. Scrollipenoperates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a customized shopping experience (the “Services”). Scrollipen is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not access or use our Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any products or services offered, you may be required to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and services as accurately as possible in our online stores. However, colors or product appearance may vary depending on the device you use and your device settings and configuration.

We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be identical to what is displayed or described in our online stores.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.

By using this website, you agree to these Terms of Service. All use of products is at your own risk.

We are not responsible for:

  • How the product is used

  • What the customer chooses to write, store, or display using the product

  • Any consequences resulting from use

Use that violates the law or third-party rights is prohibited. All content on this website belongs to scrollipen.com and may not be copied without permission.


SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Scrollipen reserves the right to accept or reject any order for any reason at its sole discretion. An order is not accepted until Scrollipen confirms receipt of the order. Payment must be received and processed before an order is accepted.

Please review your order carefully before submitting it, as Scrollipen may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at checkout.

Purchases may only be returned or exchanged in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.


SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged is the price in effect at the time the order is placed and will be shown in your order confirmation email. Unless expressly stated otherwise, prices do not include taxes, shipping, handling, customs duties, or import fees.

Prices in our online stores may differ from prices in physical stores or third-party retailers. Promotional offers may be subject to separate terms. In the event of a conflict, promotional terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your information so that we can complete transactions and contact you as needed.

You represent and warrant that:
(i) the payment information provided is true, correct, and complete;
(ii) you are authorized to use the payment method;
(iii) charges will be honored by your payment provider; and
(iv) you will pay all charges incurred, including shipping, handling, and applicable taxes.


SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Ownership and risk of loss transfer to you upon delivery of products to the carrier.


SECTION 6 – INTELLECTUAL PROPERTY

All Services and content, including but not limited to trademarks, text, displays, images, graphics, reviews, video, audio, and design, are owned by Ghostpen, its affiliates, or licensors and are protected by intellectual property laws.

These Terms permit use of the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, display, or transmit any content without prior written consent. Nothing in these Terms grants any license or rights to any intellectual property of Scrollipen, Shopify, or third parties.

Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved.

Scrollipenname, logos, and branding are trademarks of Scrollipen. Shopify’s name and branding are trademarks of Shopify. All other trademarks belong to their respective owners.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control. Such tools are provided “as is” and “as available” without warranties. Use of optional tools is entirely at your own risk.

We may introduce new features or tools in the future, which shall also be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS

The Services may include links or content from third parties. We are not responsible for examining or evaluating their content or accuracy. Accessing third-party websites is at your own risk.

We are not liable for any damages related to third-party products or services. Complaints regarding third-party products should be directed to the third party.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section must not be removed or modified.]

Ghostpen is powered by Shopify, but all purchases are made directly with Scrollipen. Shopify is not responsible for any aspect of transactions between you and Scrollipen. You release Shopify and its affiliates from all claims related to purchases made through the Services.


SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies.

Your information may be transferred and processed in other countries to provide the Services.


SECTION 11 – FEEDBACK

If you submit feedback, you grant us a perpetual, worldwide, royalty-free, sublicensable license to use it for any purpose. You represent that you own or have rights to the feedback and that it complies with these Terms.

We are not obligated to keep feedback confidential, compensate you, or respond.


SECTION 12 – ERRORS AND OMISSIONS

Information on the Services may contain typographical errors or inaccuracies. We reserve the right to correct errors or cancel orders at any time without notice.


SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. Prohibited uses include unlawful activity, infringement of rights, harassment, misrepresentation, spam, malicious code, data scraping, or interfering with security features.

We reserve the right to terminate accounts for violations without notice.


SECTION 14 – TERMINATION

We may terminate this agreement or your access at any time without notice. Obligations incurred prior to termination remain payable.

Certain sections survive termination, including Intellectual Property, Feedback, Disclaimers, Limitation of Liability, Indemnification, and Governing Law.


SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” without warranties of any kind. Use of the Services is at your own risk. Some jurisdictions may not allow certain warranty disclaimers.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Scrollipen, its affiliates, and Shopify shall not be liable for any damages arising from your use of the Services or products, including indirect or consequential damages.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Ghostpen, Shopify, and their affiliates from any claims arising from your breach of these Terms, violation of law, or use of the Services.


SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions shall remain in effect.


SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any right does not constitute a waiver. These Terms constitute the entire agreement between you and us.


SECTION 20 – ASSIGNMENT

You may not assign this agreement without our consent. We may assign our rights without notice.


SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Ghostpen’s headquarters are located. You consent to jurisdiction and venue in those courts.


SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 – CHANGES TO TERMS OF SERVICE

We may update these Terms at any time by posting changes on our website. Continued use of the Services constitutes acceptance of the updated Terms.


SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
info@scrollipen.com